Electromechanical Parts Experts Since 1949

Portland, Oregon-based Instrument Sales and Service, Inc. (ISS) was originally founded in 1949 as an automotive parts distributor.

In more than 60 years, ISS has grown into a diversified manufacturing, remanufacturing and distribution company offering turnkey supply chain solutions for the automotive and capital equipment industries. The company currently employs people in five states, serving more than 7,000 active customers both across the United States and internationally.

ISS CEO Sean Kelly joined the company in 1994 and became President in 2001. Since he joined the company, ISS has steadily averaged 15% growth in compounded annual sales. ISS focuses on taking advantage of market opportunities to diversify its operations and deliver its unique combination of customer service and technical expertise. Through this focus, ISS has expanded its core competencies from pure distribution to include manufacturing, remanufacturing, and customized distribution solutions. With these expanded capabilities ISS is able to penetrate new market segments including OEM’s, Fleets, New Car Dealerships, Export Markets and the Classic Car Restoration Market.

In 2010, ISS named Scott Haugen as President while maintaining Sean as CEO. Scott has used his decades of experience in manufacturing, remanufacturing and distribution services to leverage our automotive electromechanical parts expertise into a number of different industries, including wind turbines.

ISS is an ISO/TS 16949:2009 Tier One supplier to General Motors, a direct supplier to Delphi Corporation, and an authorized warranty remanufacturing center for General Motors. Today, ISS is focused on providing support for major original equipment manufacturers, (OEM), such as Delphi, General Motors, and Visteon, with sales and service of automotive electronic products.

ISS’ diversified offering of services and strong customer support has contributed to the expansion of operations into Washington, Colorado and Arizona. The company history was built on quality products and services, and ISS continues to serve customers as they did starting in 1949.