4.13.2014 :: by bhouse
Our efforts in continuous improvement have put us in a unique position. ISS has become registered to ISO/TS 16949, with no exclusions. ISO/TS 16949 is in the ISO worldwide federation of national standards bodies, and it has specifics created by the International Automotive Task Force (IATF).
Our remanufacturing process has recently been certified to the ISO/TS 16949 standard. So you can be assured that ISS meets the most rigorous standards in the automotive industry in its processes and functions. ISS also is certified for « Nous avons quelques-uns des clients les plus fideles au monde et il est encore plus gratifiant que
le gagnant de ce jackpot est client de notre casino et membre de la famille Harrah’s depuis 30 ans ». design, there are no exclusions to our ISO/TS16949 certificate. Our
manufacturing team has worked hard to meet this standard, and they are now certified. This is the highest level of quality certificate in the automotive industry.
What does that mean to you? ISS meets Customer Requirements. Carefully hidden but ingeniously called out in the TS standard, meeting customer requirements is a TS requirement of any 16949 Quality Management System. ISS meets the Customer Specific Requirements for GM, Ford, Chrsyler, and Mercedes.
ISS and Core Quality Tools. Our core quality tools help us develop quality product, and we have discovered the inter-relationships that exist between APQP, Control Plans, PPAP, FMEA, SPC, and MSA, and the TS16949. Let us put our knowledge of the interrelationships of the TS16949, Customer Requirements, and the Core Quality tools to work for you.
Our quality, processes and procedures maintained by each and every employee is such that we are approved to produce parts for the assembly line to go in the making of brand new vehicles. There is no one in the auto industry that is registered to a higher quality level.
4.04.2013 :: by bhouse
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p>PORTLAND, OREGON — Instrument Sales and Service, Inc (ISS), with headquarters in Portland, Oregon, has acquired a major automotive electronics service center and distribution facility in Dallas, Texas, from ATC Logistics and Electronics, Inc., part of GENCO Product Lifecycle Logistics, a supply chain and logistics management company with headquarters in Pittsburgh, Pennsylvania. The Dallas operation,
formerly conducting business under the Autocraft brand name, provides factory-authorized remanufacturing, repair and component exchange services for vehicle radio, instrumentation, GPS, and telematics systems to the dealer networks of automotive original equipment manufacturers (OEM’s).
Dave Lisle, Chief Executive Officer of ISS, made the announcement today, stating that, “We see the Autocraft acquisition as a significant geographic extension of the value-added original equipment services we already provide to automotive dealership customers throughout the western states. The addition of a Dallas location to our existing strategic network of electronic service and distribution centers in Seattle, Portland, Denver, and Phoenix allows us to further enhance our ability to provide fast, reliable, efficient and high-quality component supply and same-day exchange services to our automotive dealership customers.”
Mike Simpson, Sr. Vice President of GENCO remarked that, “Being in the business as long as Autocraft has, this was a difficult decision for us, but we feel it is in the best interest of our customers and our stakeholders to sell the business to ISS. The Autocraft business provides critical original equipment services to automotive dealerships throughout the southern United States. ISS was the logical suitor due to its existing strengths in audio and instrumentation remanufacturing, manufacturing and distribution.
We are confident
that ISS will ensure there will be no disruption in service to ATC’s customers, and the transition will be seamless and efficient.”
Mr. Lisle further stated that, “ISS is pursuing a number of focused growth strategies in our core business segments of electromechanical original equipment remanufacturing, and past-model service product line transfers. Our original equipment service business is growing as we expand our existing business lines, along with strategic acquisitions like Autocraft. Our value proposition to Original Equipment Manufacturers is resonating well. It is often much more cost-effective to remanufacture or refurbish sophisticated electromechanical products than to pitch them. Furthermore, factory-authorized remanufacturing is economical, and is better for the environment because it’s less energy intensive and we aren’t discarding perfectly good sub-components into landfills. We deliver fast, accurate, factory-authorized solutions just as fast, if not faster than competing alternatives. Perhaps most importantly, our product quality often exceeds original specifications.”
“The Autocraft facility and personnel located in Carrollton, Texas, will join ISS’ extended manufacturing, distribution and sales centers in Portland, Seattle, Phoenix, Denver, and Detroit. The expansion is focused on building ISS’ already strong reputation for rapid response due to its extensive geographic network,” ISS President Scott Haugen said. “Our customers value our flexibility in handling both low- and high-volume programs in a cost-effective manner. By adding these resources, we can aggressively expand our remanufacturing and distribution capabilities in new geographic markets.”
Instrument Sales & Service, Inc. is a diversified manufacturing, remanufacturing and distribution company offering past-model product and service solutions for electromechanical components supplied to customers in the automotive, transportation, industrial equipment, and electronic industries. Headquartered in Portland, Oregon, with manufacturing, distribution and sales centers in Seattle, Phoenix, Denver, Dallas, and Detroit, ISS provides prompt, efficient and accurate original equipment parts and service solutions to more than 7,000 customers both in the United States and internationally. Customers include original equipment manufacturers (OEM’s), Tier-1 suppliers, dealerships, distributors, resellers, and aftermarket service companies. Founded in 1949 as an automotive parts supplier, ISS is an industry leader in providing OEM service and aftermarket parts solutions, and is the premier Electronic Service Center of choice for automotive dealerships nationwide. ISS meets the strictest quality standards in the automotive industry (ISO/TS 16949:2009) as well as ISO 9001:2008 and ISO 14001 Environmental Management Standards.
For additional company information, Contact:
Ted Miller, Marketing Communications