Packaging and Shipping Information

Ship your Instrument Clusters to:
Instrument Sales Service Center
7051 South 234th Street, Kent, WA 98032
(800) 666-5469

Packing and Shipping Process

  • Please include the whole cluster, exactly how it comes out of the dash.
  • Carefully wrap your cluster in bubble wrap and place it in a box to prevent shipping damage – we can not be responsible for items damaged before reaching our facility.
  • Place the shipping label on the box and ship your cluster to us.
  • Once we have received your cluster, our  technicians will inspect and bench test it. A member of our team will contact you in the rare event that the repairs costs exceed what you have requested in the order form.  Your credit card will not be charged until we are ready to start the work.
  • Our technicians will complete the requested repairs within 1 business day (24 hours) of receipt, and return all items the same or next working day and ship the cluster back to you – ready to install.