Reduce remanufacturing costs while improving quality

Instrument Sales & Service has developed our own extensive proprietary remanufacturing software system that gives us a major advantage in eliminating cost and improving quality at every stage of the reman process:

• Our system will not allow operators to exceed cost restriction parameters defined by ISS or the client without approval (see example above).
• All products are serialized (not just tracked by model), we track every part and employee that interacts with a specific product at every stage of the remanufacturing process. This accountability eliminates a number of costly recurring errors.
• Because we track by serial number and not model number, we can manage inventory on a FIFO basis. This minimizes the amount of time the oldest inventory sits on the shelf.
• If bulletins are issued on a given product, our software can require the operator to perform the modification before proceeding. This cuts time and eliminates  returns.
• We create BOM’s for individual units, so every time a part needs replacing we automatically pull the related parts. This reduces picking times and eliminates costly mistakes.
• We manage a rigorous process for tracking units that failed in the field. Any product that returns within a year of remanufacturing automatically undergoes a full diagnostic check. ISS documents all returns to determine if there are any developing trends.